Recent Posts

What SERVPRO of Lake Forest South/ Laguna Woods can do for you

7/28/2021 (Permalink)

What can we do for you? Since 1967, SERVPRO has provided America with disaster recovery and clean up services to keep our communities safe. We pride ourselves in our work, making it “Faster to any disaster!” If you are ever at a loss of what to do after any type of property damage, call us! We know what to do. Here is a rundown on the services we provide here at SERVPRO of Lake Forest South/Laguna Woods.

Water Damage Mitigation

This is our specialty here at SERVPRO. Water damage is one of the most common loss situations brought to our attention. Pipe burst, dishwasher leak, toilet flood, you name it. The possibilities for water to intrude the home and cause damage are innumerable. Confronted with water damage? Call us, we know how to handle it.

Fire Damage Restoration

Fire damage grows more prevalent during the summer months in Southern California when temperatures are scorching. This type of damage is pervasive and layered. Oftentimes a fire comes with a side of water damage due to fire fighting efforts. In addition, the fire may be put out but the smell of smoke and soot will linger for days after. We have ample experience in this type of restoration to legitimately make it “Like it never even happened.”

Mold Remediation

Water damage is usually a precursor to mold, but the cause of loss goes unnoticed. Moisture is exposed to a certain area and over time we see unwanted microbial growth. With these jobs our technicians use PPE, Personal Protection Equipment, as suggested by the Institute of Inspection Cleaning and Restoration Certification. Since water damage and mold go hand in hand, we have much experience mitigating the effects of this damage.

Cleaning Services

We also specialize in all types of property cleaning. This includes biohazard and crime scene cleanup, COVID-19 sanitization, HVAC & air duct cleaning, and other cleaning that extends to every feature of both commercial and residential properties. We have the tools to clean up and mitigate just about any occurrence that causes damage to property.

This is just an overview of what we can do for you at SERVPRO. Explore our website for more information on each service we provide to make it “Like it never even happened.” Questions? Call us at (949)429-3188. 

What to know about Asbestos

7/25/2021 (Permalink)

Microscopic view of asbestos fibers. Microscopic view of asbestos fibers.

What is Asbestos?

Asbestos refers to six naturally occurring fibrous minerals that have the ability to resist heat, fire, and electricity. These microscopic fibers are also resistant to most chemical reactions and breakdowns, resulting in very versatile building material.

These properties resulted in asbestos being used for many years in a wide range of commercial and industrial settings, as well as in a large variety of consumer products. Although its use has diminished in recent decades, there are still many products that contain asbestos, especially in older homes, schools, and public buildings. 

Asbestos can still be found in many household items including drywall, flooring, ceiling tiles, etc. Since the late 1970s, the use of asbestos has almost stopped. However, homes and other buildings built before 1978 have a higher likelihood of testing positive for asbestos.

Why is Asbestos Hazardous?

The reason why asbestos is so hazardous is that when it becomes brittle, agitated, or destroyed, it breaks into microscopic fibers that become airborne and very easily inhaled. Because of the shape of these fibers, they cling to the lining of the lungs and may result in respiratory ailments. 

How Does SERVPRO Handle Asbestos?

When SERVPRO of Lake Forest South/Laguna Woods is called to inspect a home, the technicians must know what year the home was built. If the home was built in the late 1980s or earlier, an asbestos testing company must be dispatched and test the affected areas for asbestos.

If asbestos is not found, then the SERVPRO team can continue with their work on the property. If the asbestos testing comes back positive, an abatement company will need to come out in order to remove the affected areas in a safe manner. Once the removal process is complete, then the SERVPRO team can begin their work. 

Handling a Leak From Faulty Kitchen or Bathroom Piping

7/20/2021 (Permalink)

One of the most common forms of damage we deal with here at SERVPRO of Lake Forest South/Laguna Woods is water, be it from external sources like mudslides and accumulated water from a heavy storm, or internal flooding like pipe bursts and clogs. In previous blogs we have covered the steps you as a property owner can take to prevent such disasters, but beyond anyone’s control, the unexpected may occur regardless of your preparation efforts. So, what do you do when confronted with internal piping issues that lead to sudden water build up in your property?

Shut off the Main Water Valve

to cease the flow of water into unwanted areas. As a property owner, you should know the location of the water shut off. If not, call us at (949) 429-3188 and our technicians will guide you through the process of finding and understanding this paramount aspect of your home. We may also equip you with an Emergency Read Plan that denotes all energy supply shut offs on your property along with information on how to work them.

Clear The Area

of all valuable belongings to prevent them from being damaged by the escaping water. In some cases, grey or black water is released into the home introducing a severe level of damage. This type of liquid contains pollutants from your home’s sewage and waste systems that are potentially harmful if brought into close contact with anyone in the surrounding areas.  

Call a Restoration Company

like SERVPRO of Lake Forest South/Laguna Woods. We are here 24 hours a day, 7 days a week, even holidays, to assist you with your damage needs. We understand that damage is in most instances extremely unexpected. We will guide you through the process and keep you informed on best practices for avoiding future disasters. It is important that you have the contact information to your home insurance for us to collaborate with adjustors, ensuring damage costs are at an all time low. 

Follow these steps to handle internal home flooding with grace, and don’t forget that SERVPRO is here “Faster to any disaster!”

The Reality of Water Damage

7/20/2021 (Permalink)

Are you a property owner with a keen understanding of water damage? It is okay if you cannot answer this question confidently, the typical homeowner is not equipped with an arsenal of information regarding the potential of natural disasters. That is why SERVPRO is here to chart the course for future property owners by providing the education necessary to carefully maintain all types of land and prevent every strain of natural disaster. 

Water damage is one of the most formidable and recurrent forms of natural calamity. The majority of our calls pertain to damage of the sort, so familiarizing yourself with the reality of this is paramount to being an efficient property owner. 

The most pressing issue on an owner’s mind after suffering from property damage is the monetary cost. Damage is an unforeseen obstacle, and often unaccounted for in one’s finances. This is what insurance is for, to act as a safety net for events that are known to likely happen, but never when, where or to what degree. 

The price tag to water damage is determined in the assessment phase, by the equipment needed for the job and the time it will take to completely mitigate the affected areas. A pipe leak that was caught early on causing damage to a fraction of the property will cost considerably less than if an entire house were to flood from a sudden and profuse pipe burst. Leaks in the water supply line tend to burst. This is why we push routine property inspection and damage preparation so potential hazards may be noticed sooner rather than later.  

Certain water damage jobs require occupants of the property to relocate during the mitigation process. Water damage is classified under three categories, clean water, greywater and black water. Grey and black water damage is handled with extra care by our technicians and will most likely necessitate temporary relocation from the property. This is for the safety of everyone involved in the process so that any and all damage is contained and properly handled. 

These features of water damage are something to think about as a property owner. Know the reality of what you are getting into and how to best prepare yourself to avoid a damaging situation. And if it happens anyways, don't worry, contact us here at SERVPRO using our 24 hour emergency service line (949) 429-3188.

Book a COVID-19 Clean-Up for Your Commercial Business Property

7/19/2021 (Permalink)

Here at SERVPRO, we care about our clients and their well-being. It is obvious that COVID-19 has impacted every member of the community. We want to know how you are doing, and how we can help. As businesses slowly open up with proper health restrictions in place, maybe your business is in need of some inspection, cleaning, or restoration before starting up. Let us know, and we will be there to help.

To learn more about the services we provide, browse around the website or read our "Why SERVPRO" blogs. We have a wide range of services to meet the needs of the Torrance community.

We also have blogs informing you on how to maintain your business during COVID-19, with tips and pointers on what you can do to inspect your own property. Also, feel free to take a look at some other blogs unrelated to COVID-19 about what to do if your property faces any sort of natural disaster damage. 

We have the proper PPE and disinfecting equipment to clean your property before its opening. The customers of Torrance will be pleased to support local businesses and to see them clean and flourishing. Schedule an inspection through our 24-hour service line at (949)429-3188. Our services are still open during these times, and we want to make sure yours are too.

Why SERVPRO is Your Best Option for Damage Restoration Services

7/15/2021 (Permalink)

Servpro technicians back to back in front of green servpro truck Let us make it "Like it never even happened." Call today for an inspection.

Many people stumble upon our website every day and see that we provide construction and restoration services for damaged homes. If you are one of these people, you might be thinking, “so what?” Why would I decide to choose this company over the sundry damage restoration services at my disposal in the Southern California area? Here is what sets us apart from other restoration companies in the business. 

The phones at SERVPRO of Lake Forest South/ Laguna Woods are on call 24/7. No matter the time of day, in the case of a home damage emergency we will respond quickly and execute a plan for repairs to get under way ASAP, “FAster to any disaster!” Even if it is not an immediate disaster, but an unexpected discovery of severe mold growth in the basement, we will gladly send a technician out to assess the problem and quickly shut off the source to prevent further damage. This is just one example of how SERVPRO can be a convenient source for help in an unprecedented situation.

SERVPRO’s services extend to both residential and commercial properties. We have the manpower and equipment for commercial buildings that need extra TLC and a good scrub down to get them back and running for employee and customer services in no time. 

Furthermore, the beauty of SERVPRO’s franchise system is that the owner is directly involved in all proceedings of work done to your property. Any question you have will be answered not by a machine, but by a person who is directly connected to the corporate office in addition to overseeing all of the work performed by our skilled technicians. 

SERVPRO franchises are run by caring, hard working people; SERVPRO of Lake Forest South/ Laguna Woods is no exception.  We understand navigating through a disaster is stressful, so we’ll make sure to guide you through the process and guarantee the best possible outcome with safety as a top priority. Call us for your restoration needs, we will make it “Like it never even happened.”

Common Causes of a Dishwasher Leak

7/12/2021 (Permalink)

leaking dishwasher in kitchen Don't let this happen to your kitchen, read our blogs to learn how to prevent a dishwasher leak!

What is the most common cause of a dishwasher leaking?

One of the most common reasons a dishwasher might leak is due to a damaged or deteriorated door seal. Also known as a tub gasket, water usually leaks from the lower sides of the door if there is a breach in the seal.

Wrong Dishwasher Detergent

Even if you're rinsing your dishes with soap prior to running them through the dishwasher, the solution on the dishes can bubble up and put pressure against the door seal, causing it to eventually leak. Avoid using dish soap when rinsing dishes to avoid this problem.

This are some of the materials that could be affected by a dishwasher leak:

  • Drywall
  • Carpet
  • Carpet pad
  • Insulation
  • Baseboards
  • Cabinets
  • Laminate

It's always better to know what could happen and be prepared for this situation. We hope this information is helpful to everyone. Remember "Like it never even happened."

Call SERVPRO of Lake Forest South/Laguna woods for your water damage at our 24 hour, 7 days a week emergency service line, 949-429-3188.

How Water and Flood Damage Differ

7/1/2021 (Permalink)

Water damage and flood damage are two different things according to the insurance adjusters who handle the liability and coverage of whatever damage scenario is bought to their attention. The difference between them is where the water comes from. Water damage is caused by water entering from inside the home, from the pipes that back your running water outlets. Flood damage is when water comes from a natural source like mudslides, accumulated rain runoff, and overflow of tidal waters. Flood damage also includes two or more properties. The caliber of flood damage is much bigger than that of water damage, which is why insurance adjusters classify it as a different disaster. 

Flood damage is not covered by your home insurance, only water damage. Here in California it is less likely for you to experience flood damage, but that doesn't mean it’s impossible. If you live in an area vulnerable to flooding like near the beach or by a hill that is prone to mudslides, it’d be in your favor to discuss with the property owner filing for flood insurance. This can be done at www.floodsmart.gov.

Here at SERVPRO it is in our best interest to keep you updated and informed about how you can best prepare for natural disaster damage. For more information, feel free to give us a call at (949) 429-3188.

What Our Technicians Look For When Inspecting Fire Damage

6/30/2021 (Permalink)

At SERVPRO, fire and water damage remediation is our specialty. So let’s talk about fire! Accidents happen and when they do we are here to clean it up. With over 50 years of experience in the disaster recovery business, we know how to make your property “Like it never even happened.” When confronting fire damage, there are a wide range on things to take account for in the inspection process. Here are some of the things we look for:

Soot and Ash

A fire produces heavy amounts of smoke from the burning of different materials that your home is made up of. The remnants of the smoke are soot and ash that can be left on the walls, ceiling, furniture, and floors. It visibly stains the areas, making your property look dirtied with fire damage! But, no need to worry, this can be fixed. Here at SERVPRO, we use special vacuums to suck up the ash and soot, but sometimes even after cleaning the smell remains. In these cases, the affected areas must be replaced to eliminate the odor in your property.

Burnt Areas

These are the most obvious places that need to be replaced. Once the supporting beams, walls, and ceiling of your house is touched by fire, the structural integrity of it is greatly compromised. You can see which areas of your house are affected because everything is burned visibly black. These areas are removed and reconstructed to keep your property safe and looking “Like it never even happened.” At SERVPRO, we have the certifications to remediate your damaged home AND reconstruct it. You can choose us or a separate construction company to proceed with the final rebuild of your property. Check out some of our construction before and after photos here.

Electrical Problems

A fire can directly damage the electrical outlets and wiring by melting and burning them, or indirectly through heat and smoke. They can also be damaged by water from firefighting efforts. We check for all of these things when inspecting your property after fire damage. It is usually light fixtures, outlets, and exposed electronics that must be completely replaced following a fire. But, we have seen cases where a property’s internal wiring is damaged and must be completely repaired. Our highly trained technicians have the certifications and experience to restore every range of damage that a fire has done to your property.

These are some of the key things we look for after fire damage, and we share so you know if your home is in need of damage restoration. If you are not sure, call our 24 hour emergency line to schedule an inspection, or even for any questions you may have about our services.

Maintain Your Property’s Water Heater to Avoid Severe Water Damage

6/30/2021 (Permalink)

Water heater component diagram An infographic denoting the various components of a water heater to guide you in the maintenance process

An essential part to being a homeowner is paying great care to the appliances which heat and cool your property’s vital resources. Naturally, heating and cooling units will wear over time or collect build up of some sort depending on the unit’s method of energy transfer. With this in mind, let’s take a look at the different types of water heaters most commonly seen in homes and how to properly maintain them. 

It is customary to have a tank water heater that ranges from 30-50 gallons in size, usually stored in the garage, a closet or bathroom. The unit may operate using gas or electricity, but both of these models will have a Temperature and Pressure Relief valve that maintains the movement of water from the unit to the parts of the home that require heated water. Pay heed to this valve; if it is jammed and the property’s tank does not have an emergency shut off valve, the unit will over pressurize causing it to burst or explode. This is the worst case scenario, and why we are here to inform you on the protocols to avoid such a disaster.

Check the valve to your water heater every six months by lifting and releasing the brass lever a few times, making sure that when you do this water is released from the drain pipe. If nothing is released or the stream is weak, consider calling a plumber to replace the valve. A malfunction in the Temperature and Pressure release valve could be due to corrosion or mineral build-up from years of unchecked use. 

Flush your water heater once a year to avoid sediment build up that could possibly lead to a Temperature and Pressure valve malfunction. This can be done on your own but forewarning that the water contained in the heater can reach scorching temperatures. If you are not comfortable performing this task, it is in your best interest to call a plumber. 

We look forward to helping our clients when given the opportunity, but we also understand what circumstances led you to call in the first place. It is always best to avoid damage, and to do that is with careful maintenance of your property. If you suspect a feature of your home is not functioning up to par, call us at (949) 429-3188 to schedule an inspection. For more property maintenance tips, read our blogs.