Recent Posts

Why SERVPRO Will Meet all of your Damage Remediation Needs

11/16/2022 (Permalink)

SERVPRO is one of the most experienced damage restoration companies in the area

When you’re ready to schedule restoration service from SERVPRO, its customer service team is available 24/7. Once you find a location near you, call to request an inspection. Then, a technician will arrive to assess the damage and give you an estimate for restoration services.

Each of SERVPRO’s over 1,500 nationwide franchises is independently owned and operated by trained professionals committed to providing the highest level of emergency cleanup and restoration services and customer satisfaction. What this means to you, the commercial property owner or manager, is that should fire, water or mold damage occur in local facilities or a facility across the country, a SERVPRO professional will provide quality professional services 24 hours a day, 365 days a year.

When a homeowner needs help dealing with severe water damage, they should contact a water damage restoration service like SERVPRO with experienced, certified technicians. It’s also advisable to ask if the company ensures the work it completes. Most companies will guarantee the work for a specified period so that a homeowner can have peace of mind knowing that if there are any problems with the work, the water damage restoration service should handle it. A homeowner should make sure to get it in writing to guarantee that they are covered in the event of any problems. Here at SERVPRO, we make sure all of these bases are covered to provide our clients with smooth and speedy restoration process. 

What They Don't Tell You About Water Damage!

10/27/2022 (Permalink)

Water damage is a common problem that homeowners face.

Water damage, though not well-understood, is certainly not uncommon. According to statistics from the attorneys at Arguello Hope & Associates, PLLC, 4 in 10 homeowners have experienced some sort of loss from this issue. The same source reported that more than 90% of it is preventable, however.

Yes. Water damage can be one of the most common and most serious emergencies your property can experience. Whether your home has been affected by a storm, flood, roof leak, HVAC leak, busted pipes, overflowing appliances or sewage backup, a water problem can easily distress and threaten you and your home’s safety as well as your property value.

Common costs associated with water damage include replacing flooring and furniture, mold repair and removal, and installing new drywall. Wood beams and other structural elements will often need to be replaced. If the home must be gutted and re-done, the costs can be astronomical — which is why having a comprehensive homeowner’s insurance plan is a good idea.

Water damage can cause extensive damage to property.

The damage may be imperceptibly slow and minor such as water spots that could eventually mar a surface, or it may be instantaneous and catastrophic such as burst pipes and flooding. However fast it occurs, water damage is a major contributor to loss of property.

Water damage can ruin your electrical system. We all know water and electricity don’t play well together. Water damage left unattended too long can cause electrical shorts and damage to your circuits. Can you say fire hazard? The less damage the better, so staying on top of water damage cleanup is a must.

Water damage affects buildings on so many levels. When water creeps into areas of your property where it shouldn’t be, your floor could warp. Water damage also discolors beautifully painted walls. All that moisture can also lead not only to the formation of mold inside the building but also to a vermin infestation. Worst of all, water damage that isn’t immediately addressed through water damage restoration could eventually weaken the foundation of any building.

Water damage can be disastrous and costly.

The fact of the matter is that the longer you leave water damage, the more it’s going to cost to repair. Fixing the problem right away could be relatively quick and easy, but if you leave it, it could just get worse and worse. When you do finally take care of it, you could end up paying much more than you should have. 

Call us at SERVPRO of South Lake Forest/ Laguna Woods to schedule an inspection of your property today.

General Tips to Protect Your Commercial Business Property

9/30/2022 (Permalink)

Protect your commercial business property from natural disaster damage.

If you find yourself in the tricky situation of cleaning up commercial water damage, follow these simple guidelines. By using a dehumidifier to remove moisture from the area and stop mold and bacteria growth, you’ll be able to speed up the cleanup process considerably.

The components of a commercial building envelope are as varied as its occupants and uses. Brick and glass, bitumen and composite panels, marble and stone, all can be used. And all respond differently to the forces of wind, rain, snow, and ice. Ideally, the envelope ensures that the weather stays on the outside, where it belongs, and that the people and property inside are protected. One of the best ways to minimize a building’s risk of water damage is to develop, maintain, and follow a systematic operations and maintenance inspection routine that includes all elements of the building envelope.

Make periodic inspections of your commercial property. Inspect your property and make any necessary repairs to ensure that it can resist an unexpected event. Ensure that signs, awnings, equipment on the roof, and other accessories on the exterior of your property are firmly attached to the structure. Keep drains, rain gutters, and roof areas clean. Prune any trees that might cause damage to the structure or to electric cables.

Prepare the property when an emergency is imminent. Remove antennas, signs, awnings, and any other accessory that is not firmly attached to the structure. Cover windows and doors with storm shutters or sheets of plywood. Check door and window frames to ensure that they are tight and well installed. Take objects indoors that may be picked up by the force of the wind and become projectiles. Raise elevators to the top floor and turn off the system. Be sure that the machine room is well protected from water leaks or other types of damage. Water tanks should be fully filled, and their covers should be sealed. Protect electrical equipment from water; cover equipment with plastic sheeting and raise it off the floor.

Outside your business space, you should trim trees and remove exterior debris that might become a hazard during strong winds. Have a professional logging team remove dangerous trees and anchor outdoor items such as benches to the ground. If you’re located in a flood zone, consider installing flood gates to prevent water from coming into the business space.

Protect your commercial business property from theft.

Protect your business’s documents. Keep duplicate files of your business’s and your customers’ records. Keep copies on a server, in the cloud, or in a physical location that you can access from other locations in case your property is destroyed or inaccessible. Some of the documents you should protect are financial information; employee, customer, and supplier databases; municipal, state, and federal licenses and certifications; tax receipts; and insurance policies.

Good lighting - Lighting can be an effective deterrent against crime, both inside your business and outside the building . Make sure the light fixtures are in good working order. Use light cages to prevent bulb breakage. Replace burned-out bulbs as quickly as possible.

One final area of protection are your windows. Perforated vinyl graphics – usually available from your local signage provider – can provide added privacy to your windows, preventing criminals from easily seeing the contents inside, but still allowing daylight in for the occupants. Windows can also be covered in burglar-resistant glazing for reinforced security.

The Potentialities of Water Damage

9/14/2022 (Permalink)

Although not well-discerned, water damage is certainly not uncommon. Generally, this issue can be defined as water that dismantles the interior of your home or business. It can be a result of the following:

? A hailstorm shatters your windows and gets your floors wet.? An overflowing bathroom that damages your floors.? Rain penetrates your roof and destroys the ceiling and walls.? A cracked pipe that saturates your ceiling.

If your home or business has this kind of damage, the first thing to do is review your homeowner’s insurance. Also, consider re-evaluating the individual policy for the specifics of your circumstance. Note that accidental events will be catered for, but any destruction caused by negligence will be neglected as well. There is also a distinction between flood damage and water damage. While the overall root of the two issues is similar, they are monumentally distinct. For instance, flood often meets conditions such as rapid accumulation of surface waters from any source, mudflow, and an overflow of inland or tidal waters. Water damage, on the other hand, happens before the water comes in contact with the ground.

Even in grave cases, water can grow into something more deleterious if not handled promptly. SERVPRO recommends that you avoid risking addressing experts when it is too late. The restoration process is not all that complicated, and we do everything in our power to make it as perfect as possible. Get in touch today!

Read This to Familiarize Yourself With The Classes of Fire Damage

8/31/2022 (Permalink)

To restoration companies, fire damage refers to the physical damage to structures or property as a result of burning. Most often than not, the damage is caused by corrosive substances, flames, and smoke. At SERVPRO, we are glad to inform you of 6 types of fire damage:

Class A- a fire that entails liquids or solids that can change into liquids.

Class B- a fire that entails flammable solids such as plastics, woods, or cloth.

Class C-fire is caused by combustible metals such as potassium or magnesium

Class D- relatively hotter and more debilitating including fats and cooking oils.

Class E: fire that involves gasses such as butane, propane, and hydrogen including natural gas.

Class F: fire that involves conditions in class A and B and electrical components.

Moreover, multiple insurance companies dissect fire damage into primary and secondary. The primary is concerned with fire damage caused by flames while a secondary entails damage caused by smoke and other substances. There is also spontaneous combustion which occurs when an organic matter is set on fire due to an internal source, when it trickles down to insurance, it is a unique clause in property and fire policies that entitles the policyholder to compensation for the fire damage. It is peculiar because it is not often included in common fire and common property policies. A property situated in a location where earthquakes frequently happen is insured with legislation that covers damage brought by an earthquake. The same applies to commercial buildings with hazardous components such as flammable oils and liquids.

At SERVPRO, we will manage all your frustrations with our trained experts ready to help at any time. Reach out to us, we will be more than glad to help!

A Guide To Confronting Water Damage

8/24/2022 (Permalink)

Immediately you shut down the electricity and water source, you are looking at puddles and contemplating,” What’s next?”. Consider conducting an assessment and plan for a damage repair promptly. Wet materials begin developing profound grave problems like mold after 24 hours. SERVPRO has several successful tips for water damage repair as follows:

1. Know the distinct types of Water-

The first type of water is gray water, moderately dirty water from washing machines, dishwashers, and clean toilets. You can clean it up yourself if you can remove it cautiously and with the right safety gear to protect yourself. The second type is clean water from leaky pipes or rain. This is less harmful and you can clean it yourself or hire a restoration company to deal with the water damages.


2. Assess serious problems like mold-

Inspect damaged items for mildew and mold. Mold grows under the right conditions in as little as 24 hours. If you find mold and mildew problems, you ought to be very cautious. Remember that mold can hide inside walls and under floors, and this is why there is a need for a thorough assessment/inspection.


3. Dry out the affected areas-

It is incumbent to eradicate all moisture swiftly before it causes more damage. You can use fans to circulate air in the affected regions and be thorough about this step. For bigger projects, consider leasing a large-capacity dehumidifier to thoroughly dry out carpets, wood, and materials.


4. Reach out to SERVPRO-

You have handled basic steps autonomously. The next phase involves you reaching out to the best restoration service. Our experts will visit and assess the damage, and negotiate with your insurers to guarantee a smooth restoration process. We will measure and replace dry walls, and inspect and replace external siding, caulk, and paint. Call us at any time, will be there to handle your home or commercial property damages.

What goes into a commercial property damage insurance claim?

8/24/2022 (Permalink)

A property damage claim is a request for compensation for property damage caused by a collision or other event. The most common property damage claim is when someone files a claim with an at-fault driver’s insurer after a car accident. But if a driver causes an accident or otherwise suffers vehicle damage, they would file a property damage claim with their own collision or comprehensive insurance.

While commercial property owners may know the ins and outs of their business, that doesn’t mean they know everything about their insurance policies. This is often due to insurance policy language being heavily nuanced and containing various provisions and exclusions that may be unknown to the policyholder. A lack of policy knowledge can be a major issue when filing a property damage claim.

 Once the damage has been well documented, property owners should file an insurance claim with the insurer. Once the carrier receives the claim and reviews the documentation, it will send an adjuster to review and determine the extent of the damage. Their job is to assess your liability (if any) and what will be covered by the policy. You’ll likely need to complete a proof of loss form to provide them, as well as any other evidence that you collected. It’s important to not make permanent repairs to the property during this time so the adjuster can make an accurate assessment of the damage sustained. Repairing property damage before an adjuster assessment can lead to the claim being denied.

When a commercial property is damaged, resolving the issue and getting back to business are top priorities for business owners. However, the insurance claims process is often complex and can be difficult to navigate. Knowing the steps to take and what actions to avoid can help commercial property owners ensure they are successful in resolving a commercial property damage claim.

The Steps to a Speedy Fire/Smoke Damage Restoration Process

8/3/2022 (Permalink)

According to the National Fire Protection Association (NFPA), there is a fire department situated somewhere in the United States that responds to a fire every 24 seconds. A fire can be a frustrating experience, and the thought of restoring fire-damaged property can be overwhelming. It is restoration experts who are largely tasked with returning structures to their original state. Fire restoration entails cleaning up and the process can take weeks or months, considering the destructive nature of the disaster. 

The process may also involve demolition, property board, and reconstruction on top of projects such as soot removal, removing disturbing hazards, and debris mitigation. Notably, fire and water damage often occur concurrently. This is because the structure is doused with water while the fire department strives to extinguish the inferno. Sometimes pipes burst during the fire which leaks water into the property. The following are steps of how the fire damage restoration process is performed:

Damage Assessment

Involves a contractor evaluating the damage sustained in the fire and how smoke and flames penetrated the structure. 

Security of Property and Removing Debris

The next step includes installing fencing around the structure and boarding up openings in the property. 

Water mitigation and dry-out

The objective is to circumvent further damage caused by corrosion or mold by removing water. Personal property will be removed from the interior of the structure and roof tarps maintained during this phase of restoration. 

Smoke removal and Clean Up

This is the most intensive part of a fire damage restoration task. There is a lot of manual labor to clean soot and smoke from interior and exterior surfaces. 

Construction and Restoration

This is the final step in returning the structure to its original condition. Some parts of the structure may be totally unsalvageable during the initial evaluation, and therefore have to be removed and replaced.

At SERVPRO, we care about you and are always ready to dispatch our team of experts to help with all your restoration needs. Feel free to reach out!

A Family’s Water Damage Story

8/2/2022 (Permalink)

When I was in elementary school, my family went out on vacation to Big Bear leaving my older sister behind to watch the house. A real wise decision on my parent’s part, leaving a high schooler an entire home in the suburbs to herself for the week. 

The vacation was normal, mediocre at best; it was the events upon arriving home that marked the core memories of my childhood. My sister had flooded the entire house from clogging the upstairs toilet. My mother, enraged, asked “How in the hell did you clog the toilet?!” My sister replied, “I took a really big sh**.” Mind you, my sister was about 5 feet tall and 110 pounds at this time. 

Apparently, she sold her case well because my parents believed her. The following weeks went as any water damage restoration job would go. 

Technicians came in, assessed the damage, and proposed that nearly the entire house had to be covered in containment material and dried with dehumidifiers. 

My younger sister and I at the time would always play in the office room, and that was one of the areas that was sealed off with containment material. The area was still safe to use, but from wall to wall the room was covered in plastic. To my sister and I’s 8 year old minds, this was the perfect scene for a choreographed music video to Rhianna’s song “Shut up and Drive.” 

We worked tirelessly coming up with the perfect dance moves and camera angles on our 1080p camera recorder. The environment was a once in a lifetime set up for the perfect pop star moment. 

We finished the video and performed it for our parents who sat and watched, pretending we were the greatest stars to ever exist. The video still sits in our family's archives til' this day, a staple in our history. 

And what about my older sister? Well, about 10 years later the truth came out. She did not clog the toilet with a massive turd. Rather, she threw the largest rager to ever occur in that suburban town, and masterfully got away with it. 

Lesson learned here is that parents, though your children may make costly mistakes, there is always a positive side to every situation, even if it’s as silly as a music video made by your eight year old girls that will forever be one of the best memories kept from their childhood.

Tips to Revamp the Exterior of Your Commercial Business

7/28/2022 (Permalink)

If you’re thinking about upgrading your exterior, research what your current customers want. For instance, you could send out a survey and ask them about which improvements they’d like to see you make. You can also check out what your competitors are doing.

Exterior design provides the first impression of your business. Attention to detail and clean, thoughtful design sets an expectation for the consumer before even stepping through the door while also encouraging employees to show up and to be productive in a clean, work-friendly environment.

Exterior design encompasses both physical structures as well as personal and artistic designs such as paint color, roof shape and material, decks, patios, gardens, and more. Google, Facebook, and Tesla have designed lavish buildings and campuses for their employees by polling their employees first and then designing facilities to meet their needs, resulting in greater productivity and morale.

The color you choose for your business is important, but you’ll also want to keep in mind that you need to choose a type of paint that is going to work well for your business also. Exterior paint needs to stand up to a lot of abuse ranging from weather to being more prone to high traffic exposure as well. 

Your environment is an important factor when choosing exterior paint colors for both aesthetic and practical reasons. Vivid blues, bright corals, or pale pinks look great in a sunny coastal setting but may look out of place in a snowy, mountainous area. In areas with bright year-round sunshine, many property owners avoid dark or saturated colors which fade quickly and absorb heat, increasing cooling costs.

Ideally, an exterior scheme should have three major parts: A field color that dominates; an accent color that brings shutters, doors, and other smaller parts to life; and the trim color. Once you have chosen an appealing combination of field and trim, make it stand out with an eye-catching accent color. Feel free to go bold, but don’t go overboard.